Privacy Policy

At Fuel Masters, we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.

What information do we collect?

When a purchase is made on our site, we will ask for your name, telephone number, home address and email address. in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Web site to help us develop and improve it further.

We do not store credit card details nor do we share customer details with any 3rd parties.

What the data will be used for?

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.

We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Fuel Masters. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences: all email messages and email newsletters will contain information on how you can unsubscribe, or send an email to our customer services staff on sales@fuelmasters.co.uk “unsubscribe” in the subject heading; or write to us at Fuel Masters Unit 18B Metro Trading Centre, Barugh Green Road, Barnsley S75 1JT.

We will not pass your information on to other companies or other third parties for marketing purposes. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme.

We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Cookie Policy

We use cookies and similar tools on our website to improve its performance and enhance your user experience. This policy explains how we do that;

What are cookies?

Cookies are small text files that a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your preferences, analyse how well the Website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information. Most cookies will not collect information that identifies you, but will instead collect more general information such as how users arrive at and use the Website.

What sort of cookies does the website use?

Generally, our cookies perform up to four different functions:

1. Essential cookies

Some cookies are essential for the operation of the Website. If you opt to disable these cookies, you will not be able to access or use all of the features that the Website incorporates.

2. Performance Cookies

We utilise other cookies to analyse how our visitors use the Website and to monitor performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

3. Functionality Cookies

We use functionality cookies to allow us to remember your preferences, such as your customisation preferences.

4. Targeting Cookies

We use targeting cookies in order to be able to deliver targeted advertising.

Does anyone else use cookies on the website?

We do use or allow third parties to serve cookies that fall into the three categories above. For example, like many companies, we use third party analytic tools to help us monitor our traffic. We may also use third-party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

Can you block cookies?

As we have explained above, cookies help you to get the most out of the Website. However, if you do wish to disable cookies then you can do so by amending the settings within your browser or mobile device.

Please remember that if you do choose to disable cookies, you may find that certain sections of the website do not work properly.